Professional home watch services, covering essential terms, services, and industry standards.
Remove flyers and newspapers. Check for packages. Ensure pool and landscaping is well maintained.
Home Watch Glossary of Terms
1. Absentee Homeowner: A homeowner who is away from their property for extended periods, such as seasonal residents or frequent travelers.
2. Access Control: Methods and systems to control entry to the property, including keys, keypads, keycards, or biometric systems, to ensure only authorized individuals enter.
3. Alarm Response: A service where the home watch professional responds to alarms (security, smoke, CO2) when they are triggered, checking the property and communicating with emergency services as needed.
4. Appliance Check: Inspection of household appliances to ensure they are functioning correctly and safely, including refrigerators, water heaters, and HVAC systems.
5. Asset Protection: Measures taken to safeguard valuable items in the home, such as securing electronics, artwork, and jewelry, or using home safes and alarms.
6. Biweekly Visit: A common visit frequency in the home watch industry, where professionals check the property twice a month to ensure it remains in optimal condition.
7. Climate Control Monitoring: Monitoring the indoor climate, especially temperature and humidity levels, to prevent issues like mold growth or freezing pipes.
8. Client Portal: A digital platform allowing homeowners to access visit reports, photos, service updates, and billing information from anywhere.
9. Dehumidification: Managing and reducing indoor humidity levels to prevent mold, mildew, and other moisture-related issues, especially in humid climates.
10. Emergency Contact List: A list of individuals or services to call in case of an emergency at the property, such as family members, neighbors, or specialized service providers.
11. Exterior Inspection: An assessment of the property's exterior, including windows, doors, landscaping, gutters, and roof, to spot damage or potential security risks.
12. Home Maintenance: Routine or seasonal upkeep services, such as HVAC servicing, pest control, and landscaping, sometimes arranged by the home watch service provider.
13. Home Watch Report: A report created after each visit, detailing observations, inspections, and any actions taken, often accompanied by photos.
14. HVAC Check: Inspection of the heating, ventilation, and air conditioning (HVAC) systems to ensure proper operation, filter maintenance, and prevent damage.
15. Incident Report: A document detailing any issues, damage, or emergencies encountered during a home watch visit, including photos and steps taken.
16. Interior Inspection: An assessment of the home's interior, including plumbing, windows, electrical systems, and general cleanliness, ensuring everything is secure and undamaged.
17. Keyholder Service: Service where the home watch provider holds and manages access keys to the property for authorized access and emergency response.
18. Leak Detection: Checking for any visible leaks or water damage, especially around plumbing fixtures, under sinks, near water heaters, and in basements.
19. Light Check: Ensuring all light fixtures, both interior and exterior, are functional to deter potential intruders and provide safe access.
20. Mail and Package Collection: Collecting and securing any mail or packages that may accumulate, preventing the home from appearing unoccupied.
21. Mold Prevention: Strategies to prevent mold growth, such as climate control, humidity management, and regular inspections for leaks or moisture buildup.
22. Pest Control Check: Checking for signs of pest infestations and taking preventive measures or notifying pest control services if needed.
23. Plumbing Check: Inspecting plumbing systems, including toilets, faucets, and water heaters, to identify leaks, clogs, or malfunctions.
24. Property Preservation: Actions taken to maintain the condition of the home, such as regular cleaning, repairs, and monitoring for damage.
25. Seasonal Preparation: Preparing a home for seasonal changes, such as winterizing pipes or adjusting HVAC settings, depending on the homeowner's absence duration and climate.
26. Security Check: Inspection of doors, windows, locks, and alarm systems to ensure the property remains secure against unauthorized access.
27. Smoke and CO2 Detector Testing: Ensuring smoke and carbon monoxide detectors are functional and have fresh batteries or are connected to a power source.
28. Storm Preparation and Recovery: Securing the home in advance of a storm and checking for damage or water intrusion afterward, often with follow-up visits.
29. Vacation Home Management: Overseeing vacation rental properties while owners are away, including cleaning, restocking, and preparing the home for guests.
30. Vendor Coordination: Arranging and managing other services, such as landscaping, cleaning, or repairs, on behalf of the homeowner.
31. Water Intrusion Check: Checking for any signs of water entry, including roof leaks, foundation seepage, and moisture in basements or crawl spaces.
32. Weekly Visit: A high-frequency service plan where the property is inspected on a weekly basis, common for properties in high-risk areas or during harsh seasons.
33. Window and Door Check: Ensuring that all windows and doors are locked and undamaged to maintain security and prevent weather damage.
34. Winterization: Preparation of the home for winter, which can include shutting off water supply, draining pipes, and protecting outdoor furniture.
35. Yard Maintenance Check: Inspection of landscaping, including lawn health, plant maintenance, and debris removal, often arranged with or through third-party vendors.
These terms cover a wide range of common services and elements of professional home watch, providing a useful reference for both providers and clients.